Your Decisions Are Emotional

  I heard it again last week, “What’s the rush?” Sometimes I hear, “If it isn’t broken, don’t fix it” or the one that really makes me crazy, “We are so much better than we were.” Many a leader has said to me a version of, “You should have known me ten years ago, I was much worse.” My all-time

Here’s To The Revolutionaries

This week on Independence Day in the United States of America, many of us celebrated, and we absolutely should have. The impetus, insight, guts and bias for action our forefathers possessed, are exactly what those who create, build, and innovate possess. These qualities, when used in service of a greater good, such as liberty, safety and opportunity, are to be

Strategic Firing to Prevent Crisis

The caricature of executives depicts them as heartless; people who fire others without a second thought. The reality is a far cry from this. Especially with unemployment at historic lows, leaders are acutely aware that talented people who are a good fit are not only uncommon, they are probably employed. For this, and other reasons, people who aren’t working out

Why You Should Care About The Crisis At JCPenney

The share price of JCPenney (JCP) fell 6% today on the news that its CEO, Marvin Ellison, is departing to take the reins at Lowes. Ellison was working on a turnaround plan that he initiated after joining the retailer in 2014, following 12 years at The Home Depot. While some improvements have been seen at JCP, the brand is laboring

Global Leadership Mindset

While some leaders look through microscopes, those with a Global Leadership Mindset™ are adept at using a variety of cognitive tools to ensure they see and utilize both detail and concept. This mindset is a particular way of perceiving, making decisions and forming relationships. A global mindset rejects simplistic and deterministic ways of thinking that range from biological (brain structure

Leading At A Distance

This is a guest post from Kevin Eikenberry, co-author of The Long Distance Leader.  Organizations around the world are trying to come to grips with the way we work today. How does work get done effectively when people aren’t in the same place at the same time? Telework, even part-time telework, alters team dynamics in unexpected ways. Can you really prepare

Why You Need A Cognitive Clutch

I just returned from the Million Dollar Consulting® Convention in Boston where consultants, doing fascinating work all over the world, gathered to learn. Alan Weiss, author of Million Dollar Consulting, brought outstanding speakers to the stage. This year, Chip Bell, author of 9 1/2 Principles of Innovative Service, as well as Noah Fleming, Dorie Clark, and Kevin Berchelmann were among them.

Are You Helping Your Competitors?

Saks pays a lot of attention to the look of their stores and the merchandise they choose, but so do their competitors. My preference for Saks has to do with Susan Bregman, who works in designer clothing at the store in Atlanta. Nonetheless, when I had some free time, I headed to Saks to pick up a specific item. I